77 karma · joined October 1, 2012
What we do believe is that children will be living in a world where this technology will exist, and how it gets used becomes the important question.
We also have to prepare them for that world and how to thrive in it. I would never give my son raw ChatGPT the same way you wouldn’t give a 5 year old access to the raw internet. But that doesn’t mean that the internet can’t be used for learning.
We don’t have all the answers and we can’t respond for all of AI, but we’re a team of parents, teachers, and child psychologists who deeply care about getting this right and unlocking the opportunities for kids. The article goes into the technical depth of how we make it pedagogically aligned, safe, non-slop.
What we learnt from it: a chatbot is not enough to teach a child though. We need more to fully engage them and have the tools and context to truly teach them.
We describe this in the blog post, curious what you think.
This article can provide a little more context on how we're thinking about this:
https://www.ello.com/blog/ai-should-make-clear-what-reality-...
Students actually aren't as homogenous as you might think. And it's one of the big challenges teachers have with a classroom of 25+. They're forced to teach to the middle, which isn't great for kids that are slightly behind or ahead.
An AI tutor has the advantage to adapt and teach to each child's unique learning path, make sure core concepts are covered on an individual basis before moving on.
To clarify, none of the communication with your coach happens via the Trustle website.
The part that is full of the standard instrumentation and analytics, as you point out, is our onboarding flow. The info you enter here is - who you are, - when you can talk, - and what parenting challenges you face at the broadest level.
Those are the questions required to match you with your coach. The data in those initial three questions flows into Segment and from there into our analytics tools (Amplitude, Google Analytics, conversion tracking for ads, etc.). And while it's all encrypted, etc., you're right to say that it goes to a lot of places internally. We will not ever sell that info, but analyzing it using modern tools internally helps us understand what our users want and how we can do better.
What comes afterwards is end-to-end encrypted conversation with your coach.
Oh, and Trustle is not a health service provider. However, we strive to treat your data with the same level of rigor that a medical service provider would apply; as opposed to the person selling you a vacuum...