161 karma · joined December 11, 2011
I sometimes get the impression most people now think of window management as either a solved problem and/or one rendered irrelevant by the rise of "mobile", but it's quite the opposite IMO.
Groove 2006 -> Microsoft Office Groove 2007 -> SharePoint Workspace 2010 -> SkyDrive Pro -> OneDrive for Business (the current product)
That is also why people often say the Windows 8 UI works well with touch, but is unusable with mouse and keyboard. The inherent usability characteristics are actually not hugely different between input methods, it's just that with touch there's not as much competition in people's heads from an entrenched existing model.
In Windows 95 the model is that Start is your starting point for everything you do with a computer. Moreover, managing and configuring a PC was regarded as a core activity for all users, so management functions like shutdown/restart and the control panel got a prominent top-level place in Start.
For Windows 8 the design mantras were "content over chrome", "users should be able to enjoy just using a PC without feeling like they have to manage it", and "each view in the UI should have one clear purpose". Therefore Start was dedicated to "destinations" like apps and content, while management and configuration functions like control panel and shutdown/restart (meta-functions that are about the PC or app itself, not what you do with it) were moved to the Settings charm (could've been called "settings and management"), sort of like tucking away wires and cables.
Of course, making sense in terms of your design model is no guarantee a decision will make sense in terms of the user's model.
(The example of the above he does mention - Xbox - he dismisses because it's not that profitable! So when something is profitable it's a sign of narrow short-term profit focus, but if it's not it's irrelevant because profit is what matters. Huh?)
Microsoft does seem to have trouble turning its R&D activity into breakthrough products, but his attempt at a narrative explaining why just doesn't fit the facts and doesn't make sense.