32 karma · joined September 17, 2014
Happy to talk more about this and talk go over what we're thinking. brian@hickorytraining.com
We'll see regarding other educational settings, right now it's very targeted on these sales / customer service. What we learn here however can be applied anywhere.
Card types are a bit automagic and templatized based on the course type. I.e. if it's a sales pitch there are different templates & exercises than if it's about a product.
"The space of tech products that help improve learning seems more sparse than it should be." -- Completely agree.
SRS systems are a good start, however they typically only utilize flashcards and treat all information the same. Where we are starting is looking at the type of knowledge that's trying to be retained and building a solution for each one.
Without giving to much away, a SRS flashcard is quite good at helping you remember a vocabulary word, or a single fact. These systems break down quickly if you have a multistep process (like closing a sale) or a tree of conditional steps. We have solutions for each of these and we're learning a lot of interesting things from our early customers.
The entire system is built around creating information that is highly memorable, so from first view to latest review we're optimizing the learning path.