Gut feeling is not the best thing to rely on in these situations, because there is a chance of jumping into a prejudice. It all depends on a large number of factors which you have to understand before making any conclusions
I will not go proactively into explaining why, but I will be happy to provide you with some resources if you are interested to dive in deeper into this topic
Bunch of nonsense, which ignores the fact of crippled trust and hostility in a psychologically crippled post-communist society. What does “cultural difference” mean? If you dig a bit of history in the last 110 years in Russia and have a basic understanding of psychology - you can easily answer why people don’t smile in Russia.
Why would I trust politicized Russian company about such thing? Few years ago it had a scandall where it was discovered that their own tools were injected with spi malware.
https://careers.kaspersky.com/
There is one certain thing - they are getting something out of that and they want people to use it. I'm not sure what exactly. They either found a backdoor or a struck a deal. Things like that aren't a joke in Russia. Mass control and surveillance is a real thing, there are many reports of people being put in jail for writing something against the government on Facebook or other platforms.
the problem is the extra few steps. And it's not always available to small teams to invest in the whole app. That is another project that you have to support and maintain
At this time when a lot of Telehealth is relying on a simple video chat, that has to be accessible to anyone with phone and internet, it's impossible to set it up in any other browser on iOS then Safari, which forces people to either download apps that video chats or use Safari. A big chunk of people is left out because of this. There has to be a shift.