Lack of emotion is usually a sign of thoughtful and fair decisions. Although in certain circumstances, i.e. work in general, it's perceived as weakness. If there's one thing I learned from work is: it's not the best idea who wins, it's the guy who fights the hardest (not the most stubborn, just the most disagreeable). Choose your battle and the most important one... put emotion behind it.
You're right, the title is kinda clickbait but the argument still "stands": a $1k stand his basically taking users for cash cows (while a majority of them are sheep)
You should have done the test in a virtual machine and disabled some features (cam, microphone) and record the screen (outside the virtual machine obiviously).