481 karma · joined March 23, 2011
This seems like it would be the perfect foundation with which acquire twitter right? A twitter acquisition makes sense under Alphabet in a way it doesn't under Google, no?
Give a few of them a try to find the one that's right for you.
2. They have a conversion report that shows the weighted conversions, which allows me to see what impact each individual referrer has.
In all seriousness, Google analytics, and my inability to use it, was one of the most frustrating things I dealt with as the founder of a SaaS product.
Google analytics regularly makes me feel like an idiot, and my frustration level, even with better products like heap and kiss metrics, had gotten me to the point where I was ready to give up on analytics entirely.
By using tend I learned that I was literally tossing away thousands of dollars every month and it's clearly shown me where we get our customers.
It's hands down the best analytics tool I've ever used.
(Of course in the real world there are lots of deviations from this, but this is the goal schedule.)
This was pretty stunning at first, but after thinking about it my guess is simply organizations that use Jira are the kind of organizations that want/need to keep tabs on all employee communications.
Which hey, I get that for some companies they need that for one reason or another.
What it says to me more clearly than anything though, is that Hipchat's core customer isn't small teams any longer.
It's large enterprises with lots of seats.
Most engineers I know with stock options and a discounted salary would have been much better with a higher annual salary and no stock options at all.
The fact of the matter is that the helpdesk software market is huge, and the notion that there isn't enough room for multiple companies to succeed in it is just wrong headed.
Very rarely, but especially with niche software, is there ever only one winner. Usually there's lots of room for many companies to succeed.
As a happy Freshdesk customer I pretty much agree with everything written in this post, and think they'll be just fine.
2013: Conspiracy Fact: The US government is intercepting every online and cellular communication of it's citizens.
Sometimes theories prove to be true.
When someone walks into a $5 million dollar home they instantly know it's an expensive home not because they're aware of the materials and craft that went into building the house. It's because they have a point of reference, their home, for what something costs and they're able to extrapolate an approximate cost for something far more expensive.
People don't have this point of reference for web development because most people haven't ever hired someone to build a web app for them before, and most people have never tried to build a web app on their own.
A tip: Ask people for a few sites that they like and that they use. Take a look at them and approximate how much time it would take you and your team to get that application built from scratch.
Then say - okay to build an approximate version of X, you'd probably be looking at a team of 3-4 people (or 6-8, etc.) working full time for X months.
So that site likely would cost around X dollars for you to build.
The point isn't to get them to understand our craft and the effort involved.
This exercise helps give them a point of reference for how much the things they use every day cost, and from there they can start being realistic about what they can get within their budget.
Let me tell you - the investors are entering the arrangement knowing that they have a 90% chance of failure. That's why they want deals that might give them a 10x return on their investment and they turn down "lifestyle" business that might return a meager 8% year over year.
It's great that you obviously care about your investors. But you should feel just about as bad over them losing their money as a gas station should feel when people lose a dollar buying a lotto ticket.
They made the decision to play the game, knowing full well there was a higher likelihood of failure than success.
Best of luck to you as you'll inevitably build something else.
It's relatively smooth, but definitely not as smooth as this new feature allows for.