agreed, tbh, I built this and didn't work on it for about 10 months because I thought it was a waste of time as I thought YT could fix this in an afternoon. But they never did.
Those creators that are paying for the service pushed me (many time) to try to promote and grow the service. They love it. 5 large YTs, zero churn.
Not many users but they love it and will never cancel, unless YT fixes this.