7 karma · joined July 15, 2021
Every piece of application software is a wrapper on other software with a set of opinionated workflows built on top.
Yes, there are some companies that made it hard to switch from - Snowflake, Salesforce - because there are data stores and its a pain to move your record of data. But even they don't have true moats - its just sticker.
So I think Google is right in saying there is no moat. But given their size, Google has layers and bureaucracy, which makes it hard to execute in a new market. That's why OpenAI I think will win - because they are smaller, can move fast, have a great team and can hence, execute...till the day they become a big company too and get disrupted by a new startup, which is the natural circle of life in technology.