392 karma · joined July 1, 2011
Of course you can’t control if you are featured or not just like you can’t control if you get a writeup in a big publication. Doesn’t mean you shouldn’t give yourself the best chance of getting it.
The idea that you should have a small scope and narrow focus is the one very common piece of startup advice I struggle with. In my experience at Winnie, whenever we "thought small" growth would stall out. I think if your product is just better with higher numbers of users, get as many people into it as you can.
One specific example is that we saw a lot of demand for information on child care, so we researched over 5000 local daycares & preschools and created very comprehensive pages for all of them. This sounds like a lot of work but it actually wasn't that bad. Once we had done that we were instantly the best place in the SF Bay Area to research daycares and find open spaces. Word spread like wildfire and we climbed the Google rankings quickly as well. Now, we no longer have to collect data manually, because the daycare providers come to us to reach their audience of customers. So it delivered growth on both sides of the network in a sustainable, ongoing fashion, and only required a one-time upfront investment in content creation.
Not all products need to invest in amazing apps or apps at all, but if you don't have a decent app than ASO and featuring are not going to be available to you. This may or may not be important to your business.
Our growth has been remarkably steady, with minor seasonal factors. If the majority of your acquisition channels scale with the number of users (SEO, social, viral) then you should see a steady accumulation of momentum over time, even from a very small number — perhaps the low thousands.
We've had a strong word of mouth factor from the very beginning, but I attribute that mostly to the brand and the fact that this is an underserved market. Parents have traditionally been invisible to tech companies and they are delighted someone is finally building for them.
We solve an huge number of extremely important problems for our users. Some things just off the top of my head:
- Find local daycares that have spaces available, which is pretty important when you need to work
- Find a nearby restroom or changing table when you need one RIGHT NOW (and when you need one, it's usually RIGHT NOW)
- Get parenting advice in real time on just about any topic
- If you're someone who doesn't fit in with traditional parenting groups (mostly moms, mostly married, etc), connect with a community of parents like you (single parents, stay home dads, etc)
- Find places where you can nurse or pump safely
- Get suggestions for things to do with your kids, because they are bored and you need to get out of the house
- Locate family-friendly restaurants and businesses when traveling
Etc. In some ways this is actually a challenge as there's no single, dead-simple value prop that we can use. But I love Winnie. We're genuinely helping people be less stressed and more successful as parents.
Our app is free, so we aren't eager to pay for installs at any price, and paid aq is not a major channel for us. The lion's share of our new users come from organic search, social sharing, and word of mouth.
We also did something that I forgot to mention in the article that helped us grow nationally before we had a lot of proprietary data. One of the nice things about starting a company in 2017 is that there are tons of great resources available to you. Free or cheap services that solve what used to be really hard problems are readily available. One such service is Foursquare. When we launched Winnie, if you opened the app in an area where we didn't have data, instead of showing you nothing we instead showed you results from Foursquare. This was admittedly not the best experience, but it gave people affordance to still find places and write reviews.
Refusing to go market-by-market also forced us to build a bunch of proprietary and very cool infrastructure that collects data at scale. One early system we built could actually figure out which restaurants had changing tables and highchairs, nationally and instantaneously, at a VERY low cost. I can't say how we did that but you'd be surprised at what's possible if you have the will and ambition :)
A lot of people would have given up. I certainly wouldn't have blamed her for a second if she had. She chose to fight and I'll be damned if she isn't winning. It's inspiring to see.
See http://www.quora.com/Why-is-most-of-Quora-for-iPhone-a-wrapp...