WadeF

Email your use case: wade at zapier dot com. Happy to take a look.

Zapier | Many Roles | 100% Remote | https://zapier.com/about/

We've got about 60 people working 100% remote to build the easiest way to setup workflows and integrations between popular SaaS apps like Slack, Trello, MailChimp, etc.

* Product Design

* Product Marketing

* Product Management

* Infrastructure Engineer

* Customer Support

Apply here: https://zapier.com/about/

P2 wasn't working for us. We wanted something that used the same authentication as Zapier so it could just be one account. We also had a few other features we wanted to customize a bit too.

I suppose that is true in the narrow case of SF/NYC. We're working to grow profits to make it so that isn't the case in the couple places that have the highest cost of living in the world.

Most of these started as one off blog posts. After a while we built up enough chapters that it didn't seem like it would be that farfetched to make a book. So we filled in the gaps on some chapters that were missing and turned it into a book.

The Zapier process is mostly outlined here: https://zapier.com/blog/how-to-publish-ebook/

Yep! Here you go: https://www.amazon.com/Ultimate-Guide-Remote-Work-Manage-ebo...

We absolutely hire based on merit. People are living in rural areas making a great salary because we pay mostly fixed to Chicago market.

We don't downsize your salary. But sometimes we can't upsize it. There's a few companies we can't compete with on salary like Google. Most of those employers seem to be in the bay area. Sometimes we lose out. A lot of times we don't. The world isn't quite so black and white here.

Great question. Another section of the book we need to update. We have quite a few folks with kids (maybe half?) and a 14 week parental leave when you have a kid or adopt a kid. We've learned a decent amount on making kids and working at home a good experience.

I think all of the above?

We tried Sqwiggle for a bit, but honestly didn't take to it very well. Basically it's Slack, Async and Zoom for us these days and it does the trick.

We get asked this a lot and unfortunately don't have any immediate plans to release it in any way. It's pretty tied into Zapier and would involve a decent chunk of work to decouple the code base to make it more general.

Someday it would be good to release.

You can probably replicate it with P2 the WordPress theme which is where we started before building Async.

Yeah. This stuff is hard when you're a startup and can't pay Google rates. But as we've grown we've generally been able to grow salaries so folks are above market in the market they are in. Sometimes we lose out on folks in really high cost of living areas. But it's happening less often.

Great question. I've been meaning to update the book to include a chapter on this.

The short version is it's mostly fixed to Chicago rates. We do have a fixed bump for folks in SF/NYC. It's an imperfect but simple way to handle this.

Payroll and benefits are solved using a service like TriNet.

Sure thing. Send me an email and I can work on scheduling something. wade at zapier.

We have on institutional VC and no outside board. Remote is more and more common especially with engineering and support teams so they didn't have any pushback. I think if we weren't performing as well they might have more concerns.

Hi HN! Co-founder & CEO of Zapier here. We wrote this book a little over a year ago. It's mostly up-to-date though there's a few things I need to update.

I'm unavailable for about ~2 hours but you can AMA and I'll respond later. :-)

You can read it free here: https://zapier.com/learn/the-ultimate-guide-to-remote-workin...

Can also get it on Amazon free here: https://www.amazon.com/Ultimate-Guide-Remote-Work-Manage-ebo...

No email required.

Zapier | Remote (Anywhere)

What: SaaS Automation Platform

Hiring Process: Application, Phone Screen, Skills Interview, Offer

Roles:

* Application Reliability Engineer: https://zapier.com/jobs/application-reliability-engineer-sum...

* Support Engineer: https://zapier.com/jobs/support-engineer-summer-2016/

* Customer Support: https://zapier.com/jobs/customer-champion-zapier/

More about Zapier: https://zapier.com/about/

Zapier Code of Conduct: https://zapier.com/jobs/zapier-code-of-conduct/

Zapier | Remote | https://zapier.com/ is an automation and integration platform used by over 600,000 small and medium sized businesses.

* Partner Support Engineer - https://zapier.com/jobs/platform-engineer/

* Marketing Specialist - https://zapier.com/jobs/marketing-specialist/

* Customer Champion (Asia/Australia preferred) - https://zapier.com/jobs/customer-champion-australia-asia/

That sounds awful in every way.

For this position, yes.

For other positions, no.

The reason this position is western hemisphere is because most of our partners are western hemisphere so it'll be much easier for you to work with them.

I just updated the post to include some more context:

> The test should only take a few hours. We want to be cognizant of everyones time. If it is more than a few hours we always pay the candidate for their time.

That big "Apply" button screams Wufoo. :-)

With 10%+ MoM growth it's pretty dang easy.

The caveat is that you do need to work on top-of-the-funnel up to a certain point or else you won't have any users to retain or you won't be able to measure the results of your retention efforts.

Correct. We work with folks anywhere. :-)

Folks love to talk about the Midwest as fly-over nation, but the Midwest is a great place to hire. Of Zapier's 9 person team we have 4 people in the Midwest: 2 engineers, 1 marketing, 1 support. And we have no intention of stopping hiring in the Midwest.

Epic props to Andrew. Growing up in Missouri I didn't have access to a lot of tech startup expertise. Andrew's interviews were one of the best ways I learned the basics of building a tech business.

One way we've seen it used is to parse out info from receipt emails into a spreadsheet or expense tool.

Really bummed to see Editorially go. We tried a lot of different writing tools at Zapier and it was definitely the best for handling the editorial process.

Some potential replacements for those looking are Google Docs, Draft, Penflip, or Quip. Here's a big write up on the differences between those tools:

https://zapier.com/blog/collaborative-writing-tools-editoria...