let me know how everything goes with the integration over email, always down to help
98 karma · joined April 8, 2020
let me know how everything goes with the integration over email, always down to help
anything specific you want me to compare across these companies? to outsiders they look the same but it's actually quite a diverse lineup you've asked about
the same could be said of most cybersecurity companies too
many that you mentioned serve different needs and it tends to not be zero sum to everyone's surprise (including mine at first)
e.g.
browseruse, browserbase = browser automation exa, parallel = search for ai (primarily)
we differentiate by prioritizing the infrastructure use-case, we encourage people to build products & features on top of our APIs and build it accordingly
some direct differentiators are: no hidden credit multipliers, world class brand data, and an api that just works
we're trying to be good samaritans on the web, and cache data whenever possible so we can avoid overloading a website, it's the main reason we don't offer "login with ai" features even though it's trivial at this point, it's quite hard to figure out how to avoid shady behavior while building something people want, i don't have a good answer yet and neither do many others
lastly, to reiterate, lots of our customers migrate from alternatives, but lots also just use multiple providers
now for my actual thoughts, if that works for anyone in production reliably, then they should at-least try to do that.
many of my customers moved from in-house solutions because the engineering time spent on maintaining something like this alone makes it quite the undertaking, the infra needed to support something like a few hundred TPS w a browser fleet would cost more than a sub to us in the majority of cases
popups / cookie banners are quite easy to get through with enough heuristics for 99%+ of cases
content-blockers are the same thing as the auth scenario, hard to figure out where to draw the line between building something people want and doing something shady
i got my first customer after 1 month, and then just worked like hell to make him happy even though it was a very large company paying me $99/mo at the time, they're still a customer too
since then, i just locked in on every customer until they were thrilled, and once we hit 50, word of mouth started to kick in, now we're at 300+ and get a referral every other day which is awesome
i think our community appreciates effort, and when someone goes the extra mile to make sure your problems are solved, you tend to remember that. it doesn't scale super well, but you'd be surprised how far it'll take you
yes, we use residential proxies + all requests go are js-rendered, we maintain a caching layer which is 95%+ opted into by customers
it's all included in the credit price, great value compared to alternatives, the business model does rely on scale and our margin gets better the more requests we serve (esp infra cost for k8 + browser fleet)
to answer your e.g., yes public linkedin pages will work fine, anything behind a login we don't really support out of the box until we can figure out a safe way to do so, since that's where red lines are drawn
we step in whenever we see our service is hitting a website more than it should, this usually means reaching out to a customer for clarity on why they are not opting into the cache, we have alot of safeguards around fraud/spam and will let someone know if their request pattern looks like they're causing harm
i'm an engineer by trade, and always hated things like forcing a sales call, or having hidden credit multipliers, i tried to build this with the same ethos i like for my own dependencies (shoutout axiom.co)
but if you were to ask me, we're more fully featured than cloudflare, and anecdotally a ton more reliable in terms of error rates. back when it was brand.dev, i actually tried to use cloudflare's apis and it was quite unreliable, so we built our own stack instead
on the 2nd point, most industries are not zero-sum, and many of customers use multiple data providers in any case, so agree with you there
thank you!