Status page is for outages & maintenance only. Since this is not applicable to all accounts and should only last at most a few days we have decided not to post to our status page.
6 karma · joined July 22, 2016
As these IP groups warm up, you may see some deferrals if you are a Free or Essentials customer. However don't worry, this warm up period won't last long. Maybe a few days at most, or until major email receivers have enough data to determine the legitimacy of email being sent from these new IPs.
Keep in mind SendGrid will continue to attempt to deliver these throttled emails on your behalf for up to 72 hours (it rarely takes the full 72 hours to deliver an email throttled in this way).
If you wish to avoid disruptions like this in the future, considering upgrading your account to a Pro or higher plan (https://app.sendgrid.com/settings/billing), which includes a dedicated IP address as opposed to sending from a shared IP group. Dedicated IP addresses are great because instead of many different users sending from the same IP or group of IPs, you are in complete control of your sending reputation.
Customer feedback is extremely important us here at SendGrid, and we have made these changes as a result of that feedback. We know in the long run, this will immensely help your sending.
This will go away, just hang in there with us! If you have additional questions, please feel free to contact us by going to support.sendgrid.com.