Can't believe Delphi is still actively maintained — and with features like this. Lost track of it years ago. Back in 2003 I wrote a university coursework in it; Pascal was my second language after BASIC. Might be time to take another look, especially with the multi-platform support.
Pharmacy phone lines are a terrible first use case for voice AI. Older callers, drug names, insurance mess, zero patience. Automating "store hours" is fine. Automating refill exceptions is how you get this outcome.
LLMs can help you understand a language, but they can't replace learning the vocabulary. Words and phrases still need to be learned the old-fashioned way: repetition
This brings back memories. In my city, there were no computers for sale in regular stores in the early 90s. My first computer was a second-hand ZX Spectrum. I still remember how excited I was when I finally got one.