MumbleMunki

That's a really good move - listening to the problems that users have with competitors. It's humorous how we'll start things because we experience a pain point, yet keep our noses down in the work and ignore everyone else's problems afterwards, or at least not actively look for them.

At what point do you consider the first mover disadvantage to become irrelevant? For instance, Google Search and DuckDuckGo - DuckDuckGo aims at the anonymous search pain point, but the algorithm is not (and probably will never be) better than Google's. Unless it's a massive flaw in the core product it seems as if it'd be difficult to migrate users from competitors to your own product.

Thanks for all the insight and the good articles - it's a lot of material that will help me currently and in the future. I experienced a 'I never noticed the kettle was black all these years' kind of enlightening on some of the information, which is always nice when you realize you're just blind in some regards. I actually remember reading that post by Girish a long time ago, but had forgotten about it.

I completely agree. The part that I found extremely difficult was actually getting users that COULD generate feedback. Granted, I'm sure a lot of that stems from the design part as well. Although, it's challenging to get users to go past the 'let me just take a look around' where they see early stages and are put off from the project.