The idea is that a lot of simpler "chat with us" use cases should not resort to intercom's complexity, and most other simple products really get it wrong by asking for name/email address first (rocket chat) or simply looking pretty ugly (olark). As a bonus, 99messages uses browser push notifications that work pretty decent in the non-iOS world.
Thanks for trying it out.
Let us know what you think, here or via chat at https://99ms.gs/99messages.
Edit: wording