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BuckNasty

8 karma · joined October 31, 2012

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BuckNasty··on How to Detect a Toxic Customer (2010)
I've found that dealing with certain situations/people is not worth any price that a person might pay.

There are people who are just unbelievably unreasonable, mistrusting, and impossible to satisfy. These types can take you off course, reduce morale, harm your reputation, and generally almost "break" your company. As a small boot-strapped, but profitable company, I would rather expend our efforts on finding and supporting good lower-paying customers who are happy with our service and with whom there is a mutually beneficial relationship.

As they say, "money isn't everything", but even to the extent that one focuses solely on money, it's not always more profitable longer-term, even with a customer who's willing to pay an outsized price.

BuckNasty··on The Horrible Future of Social
Very interesting points and I agree with you in spirit.

One thing that's a bit ironic though, is that the examples that you gave are themselves very much corporate, pre-packaged experiences.

Kind of hard to tell where the rabbit hole ends.