Why are people modding this guy down? I know people who are employees in the NYC system, and despite being the underlings, they complain about the unionization.

The MTA, for example, apparently has more management/support than they have actual engineers working to fix things. If you went to a public school, you would have definitely heard a good number of top teachers and administrators complaining about both the BoE and the teachers union.

NYC's system is much worse than you'd think, but they've had two business and efficiency mayors in charge, back-to-back, trying to fix these things.

All of which may be true, but considering the scale of the city (population, buildings, economy, public infrastructure like the subway), it runs like clockwork.

SF isn't even a borough of NYC in comparison.