We're tech types, but e.g. I know a programmer who never backed up his laptop (with important stuff) because he'd never had a hard drive go bad on him. You'll never guess what happened...
The hard part is getting 'normal' people to back up. It's really hard. They have all their data/documents on that laptop, and all the digital photographs from the first 18 months of their baby's life or whatever, but if you advise them to back up, you sound like some crazy lady who throws cats at people in the street.