First, I'll say it's a cool idea and the website interface is well done on the backend. It looks as if they have created a great means of managing a project.
Speaking with their support staff was concerning, however. I asked rudimentary questions about how projects are handled that is not covered in their documentation. The staff member I spoke with became increasingly curt and bluntly asked if I wanted to proceed with a project or not, ignoring my questions. I apologized and logged out. I won't be returning.
So take my experience as you will. Best of luck to the team.