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Comment by irondavycole | Hacker News Reader

A lot of my UI pals disagree, but I think the guys at Amazon and CNN are killing it, certainly operating at the highest level.

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CNN are great at cross-linking and surfacing content, and the latest update is furthering that goal. Amazon...? Not so sure. They succeed despite their fugly, confusing UI rather than because of it.

Amazon's design has undergone countless testing for each new UI aspect that gets added and there are case studies written on it. Some may find it confusing but it's more often than not there because it's increasing sales.

Fugly is up for debate (one probably not worth having).

Confusing I'd like to hear your defense for. I don't personally find it confusing.

Regardless, what is a better measure for the success of a product's interface than its ability to support a company's objectives? Amazon's site is doing just that.

I personally think Amazon's pretty fugly

I also find myself scrolling around and looking for stuff alot on amazon - too much recommendations and stuff...

Which is exactly what they want you to do :)

Just because they want you to do it, doesnt mean its very good.

it's good for business.

Exactly. Too many people think UI design is about making something look pretty, but it's not. Making something look pretty is a nicely added bonus, but before all you must help the user in doing what they want in a way that's efficient and effective, while still supporting the company's commercial goals. More than often it's an incredibly challenge to balance this properly, but succeeding in this is what, in my opinion, makes a great designer.

I think Amazon is an awful UI. I'm not saying I could do any better, but for me, I hate it.

Amazon is fantastic, basically everyone in the industry that I know has been going there for inspiration first forever. Recently, Facebook has taken that place, and Google to some degree (although Google's case is a very specific one).

Wow, thats amazing. Its the last place I'd look for inspiration these days. Perhaps 8 years ago. It just doesnt make sense to regurgitate things that could be done better.

I find the whole UX clunky, especially the checkout process. Its trying to be too many things to too many people and have solved some hard issues - just not very well.

Huge Inc. did the CNN redesign

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