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Comment by MichaelCrawford | Hacker News Reader

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MichaelCrawford

If I include graphics in my mail, are the graphics hosted by an http server or included in each mail?

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it is generally up to you, you can inline them (MIME/base64? in the message) or remotely serve.

it'll usually serve remote http pixels for "open tracking" either way though

> it'll usually serve remote http pixels for "open tracking" either way though

given how most clients/web-mails filter these by default, is this of any use? Only users which explicitly click on "show images" will get tracked, and the rest won't even show see your email properly.

And GMail for example will proxy the images as well, so they cant be tracked as easily.

That's my whole point.

I regard such tracking pixels as morally reprehensible. While I know most of my subscribers will disable remote images anyway, quite likely they would think poorly of me for serving them.

All the stuff I read about email marketing is all about all the kewel things one can do with email bugs.

You regard finding out whether someone you have sent a marketing email to actually opened that message as 'morally reprehensible' somehow? I know that blanket surveillance and government intrusion is a bad thing, to be minimised, but I'm not sure that also makes recipient tracking for one's own marketing purposes evil. If done right, cookies, email bugs and similar technologies are benign, or even beneficial to the recipient... It's all about finding out what the customer actually wants by observing what they do, since when you ask them, they often don't really know.

Not OP, but -- Yes. Morally reprehensible because it removes choice from the user/customer.

I might tolerate your initiation of contact, but I will not tolerate your observation of my reaction, without consent.

For this reason, I will not click on links with obvious tracking parameters. I strip them out first, or come to get the information some other way.

Recipients of email containing tracking beacons are generally not aware that such things exist, did not give permission for them to be used, and generally speaking, if they were aware of their existance, would opt out.

So if you use them, you're taking advantage of peoples ignorance. Seems morally reprehensible to me...

I'm cool with some discovering that I read their eMail.

I am not cool with them discovering I read their eMail while receiving pleasure in a hoyse of ill repute.

> quite likely they would think poorly of me for serving them.

Mandrill sets open tracking to 'off' by default[1] and no doubt Sendgrid, et. al make it optional as well. Same goes for link tracking.

(I use Mandrill for emailing dev-related stuff and was also sensitive about this given the demographic/privacy)

https://mandrill.zendesk.com/hc/en-us/articles/205582907-How...

consider using your own software, but relaying through mailgun then. dumb relay, other than bounce management and notifications it won't try to append garbage to your messages.

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