Good:
- The hardware is really well designed.
- Being able to listen to NPR affiliates elsewhere in the country is awesome (Seattle's KUOW affiliate is bad, but my hometown stations of MPR and The Current are great).
- The Prime Music and Pandora integration is generally pretty cool, although the Prime Music selection is a bit thin at times.
- Timers and kitchen measurements are helpful.
Bad:
- The iOS app is absolutely horrendous. Imagine the worst web/native hybrid app that you've ever seen, now set your expectations down another order of magnitude. I cannot understand how a company with as many resources as Amazon—especially one that did such an amazing job on the hardware—could create such an utterly horrible mobile companion app.
- The Echo has trouble understanding my girlfriend (a complaint I've heard from a couple other Echo users)
- You call it Alexa, not Echo. The box says Echo, but you will never interact with it as such. Can you imagine Steve Jobs saying: "here's our big feature for iOS 5, it's called Siri, but you'll interact with it by calling it Yoko"?
- No really, the iOS app is awful. Like, I'll go out of my way to avoid ever having to open it.