A lot of accusations in this article, which presents a very one-sided take on the issue. The author knew what they wanted to say and found information and anecdotes to support it.

Not saying that's wrong, but I think Google should have been engaged more deeply for this piece and had their side of the story represented (I'd be interested to hear what they have to say about some of these allegations). Talking to security guards (likely contractors) and expecting them to say or do anything other than their job is unreasonable. And basically accosting Google reps with all of this "evidence" and expecting them to sit down to a conversation that already had a guaranteed outcome is equally so. As it is, I'm not convinced Google is doing anything illegal here.