Meanwhile, just about everybody who actually uses mobile networks seems to tell roughly the same story that I did before, and there seem to have been occasional more rigorous/scientific surveys that showed a definite, measurable drop in service quality on 2G and 3G over the relevant time period.
At least on Three, it doesn't come at extra cost to the customer, and I'm more than happy for capacity to be repurposed towards it.
How is it bad that people are paying for services on multi-year contracts and the quality has dropped in the middle of that period to a level where it is literally unusable in many cases? I'd say it's "complete failure to provide the fundamental part of the contracted services" bad.
how is 4G more profitable ?
Aside from everyone having to buy an entire new generation of devices to use it?
As for plan pricing, I can't tell you, because the sites of several of the mobile operators are now so bad that I literally can't find any information about pricing on them after the five minutes I've just spent looking.
I'm more than happy for capacity to be repurposed towards it.
Well, I'm happy that you're happy, but that repurposing still screws everyone who doesn't have the option to switch over right now so they get a worse service than before even though they're still paying for it and (short of actual legal action) probably still locked into their contracts.