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>> if you can care more about your customer than >> having your job or being promoted

The honest answer to that is "no" 100% of the time, for any rational person. Anyone who says otherwise is either stupid, or trying to BS you, or both.

Simply put, incentives should align to desired outcomes, otherwise you get the outcomes your incentives _do_ align with.

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I'm still naive enough to believe there is more than money out of a job. I really do like making new products and having people like them. There is always another opportunity out there. Microsoft has rewarded me pretty dang well so far, but if I ever get stuck with a bad boss or some stagnation career-wise, I'll find a place where I can do what I love and be rewarded for it. Rewards do tend to go towards good PMs and such, but it's easy to find yourself in a bad spot. Can't let the game play you.

I'm not saying there isn't more in a job. I'm just saying that setting things up so that "more" is mutually exclusive with "money" is a piss poor way of doing it. These things can and should coincide. Once they do not, it's time to move on.

It seems you two are actually in agreement

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