I think you're right on each count. But I also think that there's a lot of benefit from having a vocabulary - even a goofy one - that allows these things to be broken down and understood. On some level it certainly does remove that je ne sais quoi from the topic, but on the other hand it illuminates it somewhat (so long as the terminology isn't too slanted). Even a mild bias isn't bad, since we naturally adjust for rhetorical tone, and it can add a bit of levity to an otherwise tedious discussion (see Phabricator for a nice case study in that).
At any rate, I really like the idea that there really isn't bad people conspiring but just a badly formed/tuned system. (I'm a process engineer, so I suppose that gives me hope where others wouldn't see any.)