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What client goals are you not meeting?

I don't know, they tend to be vague, but performance comes to mind. They sent me this email today which is really vague:

"Given the urgency of the project, and the communication problems, I don't think this is a good first Company project for you. I removed you from the project. So I can make sure you're put in a better position, what's the ideal project for you?"

Why did they send this to you over email? Are you in a separate time zone, deaf or something else? Seems like it would be an odd thing to discuss over email.

Yes, we are in a separate timezone, and some of their developers are too.

This was remote work.

FWIW I've worked in places where this would be standard to communicate over email, particularly if it's not that big of a deal (as in, we have plenty of other projects).

We don't really know the details of how the rejection even took place--maybe he asked for it that project, maybe he was on it and performed poorly, etc.

Can you say a little more about the communication problems? Problems in communication can exacerbate any other problems, to the point that people would rather not work with you than sort out the issues. Clear communication is a requirement before any other issue can be addressed.

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