The larger narrative is the commoditisation of education, degree-mills, disgruntled educators who find they are no longer able to educate (the word comes from educere - to lead or to draw from, and implies a two-party process) their disengaged students, and the even larger narrative is the result of entitlement culture, which is part of the broader narrative of social change in north america, 1770 - 2015.
I know far too many talented and insightful educators who have found themselves either unemployed or fleeing to commerce.. those who remain are increasingly embittered, embattled, or just don't care.
Things will get better when and if folks stop believing that all of their dreams will come true because they're a unique special flower, and start realising that most of life requires knowledge and hard graft, if you want to achieve anything worthwhile - and that you are just another head of corn in a field of billions.