Now they just collect "protection money" from business to remove / prevent bad reviews
I hope you have some kind of evidence for that, because it's a pretty serious accusation to throw around.
I hope you have some kind of evidence for that, because it's a pretty serious accusation to throw around.
"The number of complaints might not come as a surprise to those who have followed the numerous lawsuits and allegations of extorting money from businesses to remove negative reviews."
"For years, businesses have claimed that negative reviews pop-up on their Yelp pages after they’ve declined to purchase advertising with the company."
Besides actual journalists have made this connection and published it, just google "yelp extortion"
I heard a business owner complained that yelp was showing mostly bad reviews after he refused to pay. So that's only anecdotal evidence but there seems to be more of it out there.