I used to feel that way, and was strongly against the argument of using tech for direct democracy.
For years I worked on leveraging tech to improve the transparency of (local) government, and to close the gap between the voters and their representatives. I believed in the representative democracy (unlike many other techies), I just believed it needed to be improved.
I unfortunately came to the conclusion that party politics have completely corrupted the current systems. Over generations the establishment has learned to game the system so perfectly that the elite will remain in charge no matter what happens. Even new "anti-establishment" parties are quickly absorbed or corrupted.
I've come to believe that the essence of renewing democracy is change itself. Not because one system is fundamentally better than the other, but because it will break the stranglehold the current political elite has on the existing system.
Change is the essential ingredient. Undermine the power of the establish parties by any means necessary, even if that means decision making will initially get "worse". At least it will be a return to actual democracy.
That, and transparency. Pretty much any political system can benefit from much more transparency