Actually, it should be useful as well the other way around. When they talk to me about finance concepts and stuff I get properly lost :D
It's extremely rare in larger businesses to find people in charge that care enough about WHY something is not working when it comes to their operations or even legal as much as just having it resolved and when it'll be fixed. These guys are having to put up tons of defense against an army of angry customers and managers above themselves that want something done NOW. So, it's best to respect these folks' time by giving the most execution-focused response possible and if they want to know more, then you tell them and ONLY then. If you don't know, don't be afraid to tell them you don't know - then they know they need to come up with a really, really good smoke screen and it won't be solved soon (within minutes or less than an hour or somewhere in the timeframe of 1-2 phone calls).
Never, ever, ever try to "talk down" to anyone unless it's been proven beyond a doubt that they truly are actually dumb (and at that point, you should make efforts to leave because the truly dumb tend to run their companies into the ground). I've inadvertently done this before and nobody has a good impression of an asshole even if they're actually not like that. Perception is reality when it comes to people, it's part of why politics is so image-focused by necessity.