When your neighbor's house is on fire you don't argue over the price of the hose. You help. Our remote people that couldn't come help in person also helped them replicate their entire network in AWS as a backup plan.
I don't usually post pissed off comments, but you're dead wrong here and intetionally or not demeaning a good company and good people whom, because they cared, came to help in a time of emergency. I take it you weren't in New York during Sandy; it looked like a post-apocalyptic war zone afterwards.
TL;DR - You don't know what you're talking about.