Good question, let me try to answer. I'm doing this out of memory so some might be wrong: - DropBox is $99 a year for 50Gig - we get Confluence hosted for free because we're a successful Atlassian plugin developer - I forget how much Last.fm is but I think it's very cheap, plus the free version is plenty good enough - I think we're paying about $250/month for Slicehost right now - a SkypeIn number is $60/year I think - we're spending $34/month for Freshbooks - we're spending $49/month for GetSatisfaction because we signed up at the very beginning (they had an offer) - E-Junkie is $10/month - Paypal pro is $30/month (I think) - Spreedly is $19/month

That's pretty much it! What does it add up to? In general, I can tell you that it's a very small percentage of our expenses (salaries is where our $$ goes)...in a way we can't afford NOT to use these tools.