My view is that Twitter has a big problem with harassment. I want to know what Twitter plans to do about it.
We suck at dealing with abuse and trolls on the platform
and we've sucked at it for years. It's no secret and the
rest of the world talks about it every day. We lose core
user after core user by not addressing simple trolling
issues that they face every day.
I'm frankly ashamed of how poorly we've dealt with this
issue during my tenure as CEO. It's absurd. There's no
excuse for it. I take full responsibility for not being
more aggressive on this front. It's nobody else's fault
but mine, and it's embarrassing.
We're going to start kicking these people off right and
left and making sure that when they issue their ridiculous
attacks, nobody hears them.
Everybody on the leadership team knows this is vital.
From: http://www.theverge.com/2015/2/4/7982099/twitter-ceo-sent-me...
So far it looks like too-little-too-late PR and nothing more.
At least for me, one of the great things about Twitter is being able to interact with otherwise inapproachable people (if only due to the friction of sending/replying to e-mail). Even if it's just to make a bad pun. Having that poisoned by people parroting "ethics in video game journalism" makes me pretty sad.
From a business perspective what is the incentive for twitter to solve such a problem?
From a business perspective, being perceived as a platform for trolls and harassment is really bad for the brand - even if its a minority of users who are causally throwing out rape threats and other abusive garbage at other users, they are incredibly toxic.
It's only a matter of time before some lawsuits name them or they get investigated by AGs for negligence/willfully blindness.
Either way it DOES drive users away.
I don't know if Twitter does that,but they could have a function so that people only receive tweets from people they follow at first place,while keeping their tweet public.
Anyway, people take twitter way too seriously. It's the internet, anonymous people are going to be mean.
Twitter is trying to provide a major global platform for conversation. In doing so, they have also accidentally created a smashing tool for organizing and committing harassment and abuse. If they really want to play in the big leagues, they are going to have to solve that.