Use some software with which you can do remote maintenance on your parents' computer(s).
Or, introduce them to more stable OSses, like Ubuntu instead of Windows. That worked for my neighbours ;-)
Or, introduce them to more stable OSses, like Ubuntu instead of Windows. That worked for my neighbours ;-)
Remote maintenance is probably something I should look more into.
Though I admit I am starting to worry about the program itself as it's now warning about "missing antivirus" and such, but it's not gone over the deep end just yet.
For maintaining your mother-in-law's computer it's perfect.