It’s this attitude that enables businesses to accumulate an unwieldy number of services!
My company subscribes to Google Apps, HipChat, Slack, Yammer, Zoom, … The costs accumulate.
My company subscribes to Google Apps, HipChat, Slack, Yammer, Zoom, … The costs accumulate.
If you use Slack, your employee now costs you $X + $60 a year. Usually in tech, X is a 6 digit number (or very high 5 digit number). If $60 makes such a difference in that balance, there are probably big things you should worry about.
You will definitely find folks for whom the $100/mo/user is not a big deal and Slack does have that plan with needed features. However if I am bootstrapping with a business with majority of non tech part time employees, its not a quick decision to commit to $8/mo/user.
For comparison, Google Apps provide their complete suite at $5/mo/user. Desk.com provides interfacing with customer starting at $3/mo/agent. With the value they provide I don't think twice before committing to it.
(btw, I could only see their cheapest plan at $8/mo/user paid monthly, where is $5/mo coming from?)
I'm currently seeing $6.67/mo on an annualized basis, with no obvious means to get it monthly. Perhaps they just got caught red handed running an A/B test. ;-)
Whatever their price is, though, it matters little if an employee saves as little as an hour per month using the service.