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Comment by ikt | Hacker News Reader

My only question is how do you handle trolls, idiots, abuse etc?

What happens if for example 4chan decides to 'raid' your app and direct blind people into unfortunate situations. I must admit it's a very low act but that's my only real thought about this.

If abuse wasn't a possibility I think the app is 100% amazing.

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I imagine they'd want to verify the identity of "helpers" through the same means that Paypal does: through bank account (not credit card) verification.

We do have abuse handling

Not only intentional abuse, but what about lag? Especially when say, crossing the road!

I will only assume that crossing the road is not a huge problem for blind people. I am sure most know how to do it safely, traffic light sounds or simply asking someone to help. I doubt anyone would rely on internet/videochat for something as high precision as that.

I don't know anyone blind, so I might be wrong on some part(s).

Crossing the road is definitely stretching it! We are adapting the website to reflect that. We are already getting a lot of feedback with interesting use cases – it's is going to be really interesting to see what the community that is building around By My Eyes will come up with!

How does it work? I think trust is a huge factor with this sort of thing, so you have to be transparent about how you'd prevent, say, random asshats potentially putting people in real danger.

We are indeed very transparent: hub.com/bemyeyes/bemyeyes-server

I think we use http://github.com/bemyeyes/bemyeyes-server :)

This also was my first thought, and my second thought was to solve it through redundancy.

Not exactly abuse, but I think this app might be a way for non-blind people to get to know some random potentially nice person. Sort of like chat roulette but without the dicks.

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