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Out of curiosity, there's a Labs function that you can use to enable right side chat. Would you be using it by chance?

yeah.. that is exactly the case. I have the right side labs plugin enabled.

Update - we've updated the extension to support Gmail Right-Side Chat. To get the new version immediately, you'll need to force an update to the extension.

More info: https://twitter.com/FullContactApp/status/545982407137329152

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