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> People saying they'll meet you to buy the item and then being an hour late or just completely flaking.

Clearly a problem with the front-end.

Craigslist could have an escrow service for money so as to disincentive not following through, or only staking claim to an item if you're serious about paying for it.

They could have a seller/buyer rating system cough eBay.

I mean, you're not even trying...

I think he was trying to point out those aren't UX issues, they're features you wish existed

he's not arguing the craigslist UX is broken just that there are lots of areas where it could be improved.

> they're features you wish existed

the netflix UX is not broken. it just hasn't changed. yea, we clearly want more features. and netflix should too - getting to the top and then stagnating is exactly what their predecessor did..

just because you're happy with the way things are, doesn't mean it cannot possibly improve.

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