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Hiya MailChimpers,
Pillow Talk, a curated newsletter to assist couples with romantic and sexual aspects of their relationships, was recently blocked. I would like to request that you reconsider.
I'm aware that adult-oriented businesses are historically considered high-risk in email sending. Pillow Talk is not an adult-oriented business. We're an educational resource which happens to discuss human sexuality. Our content is not explicit and largely consists of links to reputable websites, such as IMDB, Amazon, and [a blog maintained by a Harvard PhD in human sexuality would be a really good thing to mention right now]. We do not include or link to obscene materials -- the raciest it gets would still pass muster at a Borders in Kansas. [Patrick notes: If not true, apologize and fix.]
Previously, we have from time-to-time included affiliate links to marital aids. On re-reading your TOS, I found that this was disallowed, so we will stop doing so immediately.
I understand that MailChimp cannot afford to have elevated complaint rates from flight-by-night operators in seedy sectors. We run a tight ship here, with all emails collected in a proper double opt-in fashion. As you can verify in our account, our complaint rate is [1 / 40,000 emails or whatever], which is well-within industry norms.
Given that we're an upstanding educational publication and that MailChimp is the best choice for permission-based email marketing, we're hoping to continue using your service. If possible, please reconsider the suspension of our account.
If you have any questions, I can be reached at 555 555-5555 or via email.
Regards,
$YOU