In any case, I feel like it's a little unfair to judge in hindsight like that. It had no PC compatibility, nor USB connectivity. To anyone other than a Mac user it was a dud. At the time.
Floppy drives. CD drives. Ethernet ports. Flash support.
Sure, a device can still be wildly successful even if its missing something important, but that doesn't magically make it a good idea at the time it was done.
The replacements for flash suffered from poor performance for a long time.
Flash still suffers from poor performance to this day, let alone back then, and even on full desktop devices (hell, it'll turn on a Mac Pro's fans). Flash on phones was a miserable idea to start with.
I was basing my opinion off of my personal experiences. For years after IOS devices hit the market, flash dominated certain types of content on the web. The lack of flash support meant that a user couldn't really view these sites on an IOS device.
Also, in spite of flash's performance issues, for a long time it seemed to perform better than HTML5-based video players. Youtube's HTML5 player remained an opt-in experimental feature for so long for a reason, it simply didn't work as well as the normal player.
Actually the iPod had a click wheel interface that left the competition in the dust and catapulted Apple from a niche computer company for designers to a world power. Maybe you liked your Sony mp3-man better, but the rest of the world didn't care for it. That's just history.
Apple's marketing is very good, and it gets a lot of positive press (read: free positive marketing). One of their most successful plays, in my opinion, is to have become almost identified with "high-tech" consumer gadgetry. They have a target market that consists mainly of affluent people who are not only willing to spend their cash on consumer electronics, but desire to do so in a specific way that helps them identify as a "techy" or "tech geek" or what have you. Apple's target market is a set of people who are paying for a product as much because it has the Apple logo on it as because of what it does. For better or worse.
(In particular, I will point out that the iTunes Music Store experience was what made the iPod really stand out, and that wasn't launched until 2003, in time for the 2004 release of the first truly successful iPod model, which also had a reasonable amount of storage and USB support.)
There is an awkward tendency in this space to fault people judging a specific product because they aren't taking into account that the same product line next year might actually be good, but unless users of the iPod are going to get a free upgrade next year, that's really a disingenuous way of judging new hardware.
"Things really took off when Apple introduced the fourth generation(4G) iPod in July 2004. For the first time, the iPod could sync to PCs using USB instead of FireWire, a port that most PCs did not have. "
http://lowendmac.com/roundtable/11rr/011-ipod-anniversary.ht...