1gb/week with 60% traffic to the US, average 20kb size with 1000 reset requests/month. I'd love to hear some more realistic estimates. And while (server/service) price is far from the most important consideration, it sounds like they manage to stay way under 50 usd/month in hosting currently. So as anything over 30/month would be a considerable (relative) increase. Add to that doubling? the management overhead from, say, an hour a week to two -- and they'd need to see some clear benefits? And what are those?
As for "open live instance, it says "ready soon" for me - but perhaps that is because they didn't, as you say, handle the traffic after all?