1- "Hosting for Node.js apps done right": Like everything else is done wrong? That's just weird.
2- What does "designed for cloud" mean?
3- "Free support"? How gullible do you think we are? At 6e/mo, anyone that believes they're getting any kind of "Free support" is wrong. Or else this service is going to fail big time.
Now some constructive criticism: I see "FTP access". But as a dev, I would have liked to see something like FTPS, SFTP or better yet, SSH.