I'm not sure if it's a non-event as much as a whinge about nomenclature.
I get the feeling the author would feel a lot better if we didn't use the 'community manager' euphemism and just said like 'PR' or something instead.
I get the feeling the author would feel a lot better if we didn't use the 'community manager' euphemism and just said like 'PR' or something instead.
They're often there to help facilitate conversations, user group meetings, keep the community civil, agitate for better customer support, and so on. Yes, they're cheerleaders to a certain degree, but pretty much any customer/public-facing role at a company needs to have a bit of cheerleader in them.