This paragraph disappoints me:
>The company itself should take no money during surge periods (it now takes 20 percent of every fare), so all the money goes to the drivers. Or it should cap prices to consumers but pay the higher price to drivers, essentially subsidizing people’s rides in surge periods. Or when prices rise really sharply, Uber should donate its take to charity.
They're providing the solution that gives customers a consistent experience even during surges. Why should they not be allowed to profit from that? Or why should they not be allowed to use those increased prices during surges to provide even lower prices during lower demand periods? It's really disappointing to hear people give such short-sighted opinions.