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I'm not a driver, but I know enough about Uber to answer this...

Drivers are prompted to rate their passenger immeditely after the trip, in the exact same manner as riders rate their driver. Then, when a trip is offered to a driver, they're shown the potential customers rating (and other details), then the driver will choose to accept the job or not

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I ask a lot of questions: The Uber training, apparently, is that driver's should only ever rate their customers a 5, or a 1. That's it. A customer is either great and a 5, or an asshat and a 1.

I don't know who told you that, because that's not what I was told. I drive for Uber, and there aren't specific 'codes' for ratings.

On lyft, on the other hand, 5 means good, 4 means needs work, 3 means "don't match us up again" and 2 and 1 mean "recommend deactivation", 1 means "dangerous".

Then why didn't Uber make it binary?

To avoid a db migration ;)

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