Yup, you could add "0. Make drive image for NSA" without altering the rest of the process. If you need that amount of security, you should probably destroy your own drives.
You can check out my answer to pjlegato's question above. I'm guessing it'll answer some of the questions you might have as well.
I can tell from this thread that we have to exude more trust. We know we're not for every customer, but we do want to make sure that the ones that are a right fit (small businesses and end consumers) feel comfortable with us.
If there's anything specific in our messaging or process that you'd like for us to point out or improve, let me know.
Thanks again, cheers!