One option would be to prevent any company from operating a last mile AND selling it to retail customers.
Honestly, what I find most striking is how bad cable boxes are simply because there is no completion.
Honestly, what I find most striking is how bad cable boxes are simply because there is no completion.
Every single one was wowed by my TiVo. Just seeing how fast it was to respond (which has never been a TiVo strong suit) and how reasonable the interface was amazed them.
That's pathetic.
The two techs I worked with were very nice and clearly frustrated with their inability to help me at times due odd barriers in the way Comcast has things setup, stupid hoops to jump through.
I've edited my comment.
How would that help? As long as there is still the one company owning the one last mile line. Whether it's consumers buying it or intermediaries leasing it in order to re-sell, there is still no competiton. I suppose, an itermediary may have more pull then a consumer, but in the end it's the operator that the leverage as there are no alternatives in that area.
Anecdotally, my Comcast X1 is worlds ahead of the old Comcast boxes. Not perfect, but no longer so bad that I look longingly at Tivos. So, slowly but surely, they're making some progress...