Are you sure that Heroku is peaking 10 AM on a Monday?
I believe they have off-hours, but as an international product it could be interesting to know when. I know a lot of European products with European users that all depend on Heroku.
I believe they have off-hours, but as an international product it could be interesting to know when. I know a lot of European products with European users that all depend on Heroku.
For example, 6 PM on Saturday PDT is 1 AM on Sunday GMT and 9 AM on Saturday in Hong Kong. This would almost certainly be a time of lower deployments / requests globally.
So yeah, it was a lame time to schedule maintenance.
If you've architected for IAAS you have sufficient redundancy and a plan for graceful degradation. I'd rather be dealing with an outage after lunch than at 4am.
Sure, I would rather deal with an outage during business hours, but that means that many of my Customers are also dealing with an outage. If the outage were at 4 AM, most of my Customers would be asleep, and wouldn't even notice the outage.
If your plan is just to have the nerds skip sleep periodically, you're an asshole.
Maybe I'm wrong but if a deployment goes wrong at peak hours it's going to amount to a lot more lost money for the customer than it will if a deployment goes wrong at off hours. If you cost your customers money with an outage they're not going to care that you scheduled a developer-centric maintenance window.