1. My target market is outside of india. I concluded this from my website and my store experience. In my store, people will negotiate for long time just for Rs. 50. Most of my designs have handwork and it costs lot of money to get that. My margin is less than 10% so you can tell me how can i reduce prices further down. Everything else is so expensive like shop rent, salary of workers, fabric, material etc.
2. If you visit utsav.com or fashionforyou.com then you can find stuff for less as compared with my site but you can wear their clothes only 2,3 times after they will get worn out but not my clothes. I am not defending myself just sharing my experience. Have you visited meenabazaar.org they are more expensive than me.
Live chat is offline because I am at my full time job. I like your idea about phone hook. I will implement it.
Thanks for your great comment